Returns & Refunds Policy

Last updated: January 2026

✅ Return Eligibility

  • •Items must be returned within 7 days of delivery.
  • •Products must be unused, unwashed, and in original packaging.
  • •All original tags, accessories, and invoice must be included.
  • •Items marked as "Non-Returnable" on the product page are not eligible.

❌ Non-Returnable Items

  • •Personal care and hygiene products.
  • •Perishable goods and edible items.
  • •Digital downloads and gift cards.
  • •Items damaged due to misuse or improper handling.

🔄 How to Initiate a Return

  • •Log in to your account and go to My Orders.
  • •Select the order and click "Request Return".
  • •Choose the item(s) and reason for return.
  • •Our team will review and approve within 24–48 hours.
  • •Pack the item securely and hand it to our pickup agent.

💰 Refund Process

  • •Refunds are processed within 5–7 business days after we receive the item.
  • •Refund is credited to the original payment method.
  • •COD orders are refunded via bank transfer — share your account details when raising the request.
  • •You will receive an email confirmation once the refund is processed.

Still have questions about your return?

Contact Support